Daily Use
Using Abbie day to day is simple.
Most users spend less than a minute reviewing activity and responding when needed. This page shows a practical routine that works for most businesses. Here’s what daily use typically looks like.
Check for New Activity
When you receive a notification or open your dashboard, look for:
- New calls
- Callback requests
- Appointments
If nothing new appears, you’re done.
Review Call Notes
Before returning a call:
- Open the call record
- Read the notes Abbie captured
- Check whether the call was marked urgent
This gives you context before you pick up the phone.
Return Calls or Attend Appointments
Most users treat:
- Appointments as scheduled priority calls
- Callback requests as next-available follow-ups
You decide the pace. Abbie simply keeps things organized.
During the Workday
Many users keep the dashboard open during business hours.
This allows you to:
- See new activity instantly
- Get visual confirmation Abbie is working
- Respond quickly when needed
Others rely entirely on email notifications. Both approaches work.
After Hours
After hours, Abbie continues to:
- Answer forwarded calls
- Capture caller information
- Book appointments when appropriate
You can review everything the next business day.
Nothing is lost overnight.
What You Don’t Need to Do Daily
You do not need to:
- Adjust settings
- Reconfigure anything
- Monitor the system constantly
If something needs your attention, you’ll be notified.
Why This Works
- Abbie removes the pressure to always answer the phone.
- You stay responsive without being chained to your device.